We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
YOUR PRIVACY MATTERS
At Hugora, your privacy matters as much as your comfort. We are committed to protecting your personal information and handling it responsibly whenever you visit our website, purchase our products, or interact with our customer support team.
Last Updated: June 26, 2026
We believe policies should be simple, readable, and fair.
We believe policies should be simple, readable, and fair.
When you visit Hugora or place an order, we
may collect: name, contact details, shipping and billing addresses, email,
phone number, payment information processed by trusted partners, order history,
device information, customer service communications, and marketing preferences
if you opt in.
We use your information to process orders,
provide shipping updates, respond to support requests, improve our products and
website, prevent fraud, send marketing emails with your consent, and comply
with legal obligations. We never sell your personal information.
We share information only with trusted
service providers such as payment processors, shipping partners, website
hosting providers, analytics services, email marketing platforms, and customer
support tools.
We use cookies to remember preferences,
keep your shopping cart, analyze website performance, improve functionality,
and measure marketing effectiveness.
If you subscribe, we may send updates about
new products, promotions, sleep wellness tips, and company news. You can
unsubscribe at any time.
Depending on your location, you may request
access, correction, deletion, data portability, or withdrawal of marketing
consent where applicable.
We retain information only as long as
necessary to fulfill orders, provide support, comply with legal obligations,
resolve disputes, and enforce agreements.
We maintain reasonable administrative,
technical, and physical safeguards to protect your personal information.
Our products and services are not intended
for children under 13, and we do not knowingly collect their personal
information.
Your information may be processed in
countries outside your residence with appropriate safeguards where required.
We may update this Privacy Policy
periodically. The latest revision date will always appear at the top of this
page.
If you have questions about this Privacy
Policy, please contact us at support@hugora.co.
